Your first visit, made easy.
New to TLC? Here is exactly what to expect, what to bring, and how we keep your first appointment calm and clear. Most new patients are seen within the week.
What to expect, from first call to follow-up.
Whether you are booking a cleaning or considering implants, the experience follows the same four steps. No surprises.
The first call
We answer the phone, listen to what brought you in, and book the right kind of appointment, not just the next open slot.
Comprehensive exam
Digital scans, full charting, intraoral photos, and a real conversation about your goals and any concerns you would like to address.
Your options, plainly
You get more than one option, you get a written estimate for each, and you know what happens if you do nothing.
Treatment & beyond
Care continues after you leave, with follow-ups and a hygiene cadence built around your life.
What actually happens in that first hour.
A new-patient appointment runs about sixty minutes. Here is how that time is spent, so nothing about the visit is a surprise.
Arrive and check in
Come in about ten minutes early. If you filled in your forms online there is nothing to do at the desk except say hello and take a seat by the fireplace.
X-rays and a digital scan
Low dose digital X-rays and a quick intraoral scan of your teeth. The scanner replaces the old putty trays, so there is nothing to bite into and nothing to gag on.
Your exam with Dr. Lesko
Tooth by tooth charting, a look at your gums and your bite, and a check of the soft tissue in your mouth. Anything worth showing you gets photographed as we go.
What we found, on screen
You see your own X-rays, scans and photos on the monitor beside the chair while we walk through what is healthy, what is worth watching, and what needs attention now.
Your plan and next steps
Your options in writing, what each one involves, how long it takes, and what happens if you wait. You book the next step only when you are ready.
Dr. Kyle Lesko
Dr. Lesko grew up in the Edmonton area, on a family farm in Beaumont, so the people he treats are his neighbours. He does your exam himself, and he is the one who walks you through what he found before anything gets booked.
- BSc and DDS, both from the University of Alberta
- Took ownership of TLC Family Dental Centre in 2025
- Broader surgical and sedation experience from a non-hospital surgical facility
- Invisalign provider
- Member of the Alberta Dental Association & College and the Canadian Dental Association
A few things to bring.
None of this is mandatory. It just makes your first appointment smoother and lets us give you a more accurate plan on the day.
Your insurance details
Bring your plan information so we can verify coverage and direct bill most major Canadian insurers, including the Canadian Dental Care Plan, on the spot.
A list of concerns
Anything that has been bothering you, however small. A sensitive tooth, a chip you keep catching with your tongue, a click in your jaw. The more we know, the better we plan.
Past records, if handy
Recent X-rays or treatment history help, but they are not required. We can take fresh digital scans here and request records from your last office for you.
Your medical history
A list of medications you take, any conditions you are managing, and any recent surgery. It changes how we plan freezing, healing and timing.
Ten minutes of buffer
Arriving a little early means you start relaxed rather than rushed, and it keeps the rest of the day running on time for everyone after you.
A driver, if you are using sedation
If you have arranged oral sedation for your visit, you will need someone to drive you home afterwards. Let us know when you book and we will plan the timing around it.
About an hour, well spent.
A new-patient exam is not a five minute look and a cleaning booked for later. It is a full picture of where your mouth is today, so that every recommendation after it has something behind it.
- Low dose digital X-rays
- A digital intraoral scan, with no impression trays
- Tooth by tooth charting of existing work and problem areas
- A gum health and bite assessment
- A check of the soft tissue in your mouth
- Intraoral photos of anything worth showing you
- A written plan with more than one option
You leave with a clear plan and a written estimate, not a sales pitch. If a treatment can reasonably wait, we will tell you that too.
Dental anxiety is common, and it is workable.
Plenty of our patients have not been to a dentist in years, and most of them say the same thing on the way in. Nobody here is going to lecture you about the gap. Tell us when you book and we build the appointment around it instead of around the clock.
- A longer appointment, so nothing feels rushed
- An agreed signal to stop, any time you need a break
- We explain what is about to happen before we do it, or skip the narration entirely if you would rather not know
- Headphones and something to watch or listen to
- Oral sedation, if you would like it, arranged ahead of your visit
- A first visit that is a conversation and an exam only, with treatment booked separately
A first visit that does not scare them off.
A child who has a calm first appointment tends to stay a patient for life. That is the whole goal of the first one.
When to start
The Canadian Dental Association suggests a first visit by a child's first birthday, or within six months of the first tooth arriving. Early visits are short, and they are mostly about making the place feel normal.
What a first visit looks like
A ride in the chair, a count of the teeth, a look for anything developing, and a gentle clean if they are comfortable with it. If they are not, that is fine, and we try again next time.
Book the family together
Parents and children can often be seen back to back or on the same morning, so one trip covers everyone. Ask when you call and we will line up the schedule.
We handle the paperwork.
We direct bill most major Canadian insurers, and we are a Canadian Dental Care Plan provider. Bring your plan details to your first visit and we will verify your coverage before anything is booked.
Do not see your provider on the list? Call the office and we will check it for you before your appointment.
Finding us in Leduc.
We are in the plaza off Discovery Way, a short drive from Beaumont, Nisku, Devon, Calmar and south Edmonton.
Leduc, AB T9E 8N4
Booking for something specific?
Every one of these still starts with the same comprehensive exam. These pages just explain what happens next for your particular concern.
New-patient questions.
Are you accepting new patients?
Yes. We keep new-patient capacity open so wait times stay short. Most new patients are seen within a week of calling.
How long is the first appointment?
About 60 minutes. It covers digital X-rays, an intraoral scan, charting, an exam with Dr. Lesko, and a conversation about your goals.
Do I need a referral to become a patient?
No. You can book directly with the office, either online or by phone. No referral is required to join the practice.
Do you direct bill my insurance?
Yes. We direct bill most major Canadian insurers, so you do not have to pay in full and chase the paperwork yourself.
Do you accept the Canadian Dental Care Plan?
Yes. TLC is a Canadian Dental Care Plan provider. Bring your CDCP details to your first visit and we will verify your coverage.
What if I am nervous about the dentist?
Mention it when you book. We offer oral sedation and a team used to working calmly with anxious patients, and your first visit can be an exam and a conversation only.
Will I need X-rays at my first visit?
In most cases yes. Low dose digital X-rays show what an exam alone cannot, including bone levels and decay between the teeth. If you have recent X-rays from another office we can request them.
Can my whole family book on the same day?
Usually. Families can often be scheduled back to back or across the same morning so one trip covers everyone. Ask when you call and we will arrange the schedule.
Do you see dental emergencies?
Yes. Call the office and describe what is happening. Urgent problems are triaged and we keep room in the schedule for them, so most are seen the same week.
What should I bring to my first appointment?
Your insurance or CDCP details, a list of medications and medical conditions, and a note of anything that has been bothering you. Past X-rays help but are not required.
Ready when you are.
Most new patients are seen within the week. Book online or call and we will find a time that works for you.