Terms & Conditions.

Last updated: June 2026

These Terms and Conditions ("Terms") govern your access to and use of the website of TLC Family Dental Centre ("TLC", "we", "us", or "our"). By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. Acceptance of these Terms

By accessing or using this website, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy. These Terms apply to all visitors and users of the website. We may update them from time to time, and your continued use of the website means you accept the current version.

2. No dental advice, no patient relationship

The content on this website, including articles, service descriptions, and answers to common questions, is provided for general informational and educational purposes only. It is not a substitute for professional examination, diagnosis, or treatment, and it should not be relied upon as dental or medical advice for your specific circumstances.

Viewing this website, submitting a form, or contacting us through the website does not create a dentist-patient relationship. That relationship begins only after you become a patient of the clinic and are examined in person. Never disregard or delay seeking professional advice because of something you read here. If you think you may have a dental or medical emergency, call 911 or contact the clinic without delay.

3. No guarantee of outcomes

Dentistry is not an exact science, and results vary from person to person based on individual circumstances. Any information about treatments, procedures, or expected results on this website is general in nature. We do not promise or guarantee any particular result, and nothing on this website should be understood as a guarantee of a specific outcome. The right treatment and the likely results for you can only be determined through an in-person examination and consultation.

4. Testimonials, reviews, and images

Any patient testimonials, reviews, ratings, or before and after images that may appear on this website reflect the individual experiences and results of specific people. They are shared with permission where required and are not a promise, prediction, or guarantee that you will have the same experience or result. Reviews displayed through third-party platforms represent the views of the individuals who wrote them, not TLC. Individual results depend on many factors that are unique to each patient.

5. Appointment requests and communication

Requests submitted through our website or online booking are requests only and are not confirmed until our team contacts you to schedule and confirm your appointment. Communication by email, web form, or text message is not a secure or confidential channel, so please do not send detailed health information or anything urgent through these methods. Do not use the website to communicate a dental or medical emergency. In an emergency, call 911 or contact the clinic by phone.

6. Fees and estimates

This website does not provide pricing, quotes, or offers for treatment. The cost of dental care depends on your individual needs, and a meaningful estimate can be provided only after an in-person consultation and examination. Any figures discussed during a consultation are estimates and may change based on your clinical needs and your insurance coverage.

7. Intellectual property

Unless otherwise noted, the content on this website, including text, graphics, logos, images, and design, is owned by or licensed to TLC and is protected by applicable intellectual property laws. You may view and use the website for your personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, or use any content from this website for other purposes without our prior written permission.

8. Acceptable use

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. You agree not to attempt to gain unauthorized access to the website or its systems, introduce harmful code, or use the website in any way that could damage, disable, or impair it.

9. Third-party links and services

This website may contain links to third-party websites and services, such as our online booking provider, a reviews platform, or mapping services, that are not operated by us. We provide these links for convenience and do not control or endorse, and are not responsible for, the content, products, or practices of those third parties. Your use of any third-party website or service is subject to that party's own terms and policies.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and health information. By using the website, you consent to the practices described in the Privacy Policy.

11. Disclaimer of warranties

This website and its content are provided on an "as is" and "as available" basis. While we work to keep the information accurate and current, we make no warranties or representations, express or implied, about the accuracy, completeness, reliability, or availability of the website or its content. To the fullest extent permitted by law, we disclaim all warranties of any kind regarding the website.

12. Limitation of liability

To the fullest extent permitted by applicable law, TLC and its team will not be liable for any direct, indirect, incidental, consequential, or other damages arising out of or related to your access to or use of, or inability to use, this website or its content. This limitation does not exclude any liability that cannot be excluded under applicable law.

13. Accessibility

We want our website to be usable by as many people as possible and we work to improve its accessibility over time. If you have difficulty accessing any part of this website, or need information in a different format, please contact us and we will make every reasonable effort to assist you and to provide the information you need through another reasonable means.

14. Governing law

These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the laws of Canada that apply in it, without regard to conflict of laws principles. You agree that any dispute relating to these Terms or the website will be subject to the exclusive jurisdiction of the courts of Alberta.

15. Changes to these Terms

We may revise these Terms at any time by updating this page. Changes take effect when posted. The date at the top of this page shows when the Terms were last updated. Your continued use of the website after changes are posted means you accept the revised Terms.

16. Contact us

If you have any questions about these Terms, please contact us: